Returns and Refunds

Thank you for choosing Marsha Link kitchen storage racks.

Due to continued losses, we have decided to clear out our existing inventory at a loss. Although this is a clearance sale, we still value the shopping experience of every customer and offer comprehensive return and refund services.

Return Period

We offer a 30-day worry-free return guarantee.

You can apply for a return within 30 days of receiving the goods; you can still apply for a return after the goods have been opened; you can submit a return request for reasons such as personal dissatisfaction, size not meeting expectations, or dislike of the style; product quality issues, shipping damage, or missing accessories will be prioritized.

Return Application Process
Contact customer service to submit a return request; provide your order number and reason for return; customer service will review and provide a return address; send the goods back as required; the warehouse will process the refund after inspection.

Return Application Process Refund Processing Time

The warehouse will verify the returned goods upon receipt;

Refunds will be processed within 3 business days after verification;

Refunds will be returned to your original payment account;

Bank or payment platform arrival times may vary depending on the institution’s processing speed.

Shipping and Shipping Information

Shipping Location: US Warehouse

Order Processing Time: Same Day

Shipping Time: 2 Business Days

Return Address Acquisition Method

To ensure accurate delivery of returns, please do not return goods yourself.

Return Address and Contact:

Email: marsha.link@porcelainbox.shop
Phone: 8479108893

Address: 4055 Bunker Lane, Wilmette, IL, 60091
Returned packages without customer service confirmation may result in processing delays.

Special Note

This is a clearance sale; stock is limited and available while supplies last. Although items are sold at a loss, Marsha Link will strictly adhere to this return policy to protect consumers’ legal rights.