- Why are the prices so low?
Due to Marsha Link’s persistent losses, the company has decided to clear out its existing kitchen storage rack inventory at a loss. This promotion aims to clear inventory and recoup funds, hence the prices are significantly lower than market prices. Stock is limited and will be available while supplies last.
- Are the items brand new?
Yes, all kitchen storage racks are brand new stock. We conduct quality checks before shipping to ensure the items meet sales standards.
- Where will the items be shipped from?
All orders are shipped from our US warehouse.
- How long does it take for my order to ship?
Orders will be processed and shipped on the same day.
- How long does shipping take?
Delivery is expected within 2 business days after shipment. Actual delivery time may vary due to weather, holidays, or logistics company arrangements.
- How can I track my order?
After your order is shipped, we will send you tracking information via email so you can check your package status at any time.
- Can I return the goods if I’m not satisfied after receiving them?
Yes. We offer a 30-day return guarantee.
- Can I return the goods after opening them?
Yes. Even if the goods have been opened, you can still return them as long as you submit a request within 30 days of receiving them.
- How long does it take for the refund to arrive?
After the warehouse confirms receipt of the returned goods, the refund will be returned to your original payment account within 3 business days.
- How do I obtain a return address?
Please contact customer service before returning the goods to obtain the latest return address and return authorization information.
Email: marsha.link@porcelainbox.shop
Returning goods without authorization may result in delays in refund processing.
- Is there after-sales service for clearance items?
Yes. Although this is a loss-making clearance sale, we will still provide after-sales services such as order consultation, logistics assistance, and return refunds in accordance with relevant policies.
- Will the items be restocked after they sell out?
No. This is a clearance sale; all kitchen storage racks will be sold out while supplies last, and no further restocking will be available.